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Rice Prioritization

By Intercom

Intercom provides a framework to help prioritize your product roadmap based on this simple scoring system. Each idea is scored based on four factors and the final RICE score is calculated to help guide your product planning.

Reach. How many customers will this idea impact?

Impact. How much impact will this idea have?

Confidence. How confident are you that this will succeed?

Effort. How many people-months will this take to build?

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